Long queues at the lobby hurt building reputation. Explore design and operational levers that genuinely reduce waiting time—not just on paper.
Average Waiting Time (AWT) is the metric tenants feel most acutely. Reducing it requires coordinated decisions across planning, equipment selection and control strategy.
Design-phase levers
- Right-size the group — too few cars or undersized capacity creates unavoidable queues at peak.
- Match speed to travel height — excessive speed adds cost; insufficient speed lengthens round trips.
- Zoning & sky lobbies — express and local groups reduce stops and improve interval for high-rise schemes.
- Destination control — can improve handling capacity by pre-grouping passengers.
Operational levers
After commissioning, tune door times, inspect traffic patterns seasonally and adjust group parameters when tenant mix changes. A system sized for 80% office occupancy may struggle when co-working floors surge.
Measure before you claim
Use repeatable traffic studies—RTT for quick checks, simulation for stakeholder reports. Liftaro helps engineers store baseline inputs and re-run scenarios when fit-out changes, so waiting time claims stay defensible.
